Privacy Policy

Data Handling Policy

Protecting your personal and payment information is our top priority. We use industry-standard security measures to ensure your data is handled safely from the moment you visit our website to the moment your order is complete.

Here's how we protect you:

Secure Checkout (SSL Encryption): Our entire website, especially the checkout process, is secured with Secure Socket Layer (SSL) technology. This creates an encrypted link between our web server and your browser, meaning that any information you enter—like your name, address, or credit card number—is scrambled and unreadable to anyone else. Look for the padlock icon in your browser's address bar to confirm that our site is secure.

No Stored Credit Card Information: For your protection, we never store your full credit card details on our servers. Your payment is processed by a trusted third-party payment gateway that is fully compliant with Payment Card Industry Data Security Standards (PCI DSS), the highest level of security for online payments.

Privacy Policy: We are committed to using your personal information responsibly. For a complete understanding of how we collect, use, and protect your data, please review our comprehensive policy.

We are dedicated to providing a secure and worry-free shopping experience so you can focus on enjoying your purchase

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Backorders will ship in 28 days.
Return Policy

Return requests of unopened goods in original packaging (shrink wrap cannot be broken on tiles) must be made within 3 days of delivery and returns are at customer’s expense.

Support for Shipping Issues (Damaged or Lost Items)

We understand that shipping can be unpredictable. When unforeseen issues arise, we promise to address them promptly, professionally, and with care.

1. When Your Product Arrives Damaged

We work hard to package every order securely, but accidents happen.

2. If Your Order is Lost in Transit

If your package hasn't arrived within the expected delivery timeframe, please reach out!

Conditions for Returning a Damaged Item

If a damaged item is authorized for return:

Processing Your Refund

When an item is eligible for a refund: